FAQ – Chemical Cooperation and Support

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We,JULANCHEM,hold a full range of authoritative certifications, including ISO 9001 Quality Management SystemISO 14001 Environmental Management System, and GB/T 28001 Occupational Health and Safety Management System—critical credentials for a professional chemical factory. Additionally, we have obtained [Chemical-Specific Certifications, e.g., “Hazardous Chemical Production License”& “REACH Registration”] for our core product lines. These certifications not only meet international standards but also ensure our products comply with global market requirements, giving you a competitive edge in product quality and compliance.

Our annual production capacity can meet your expectation well,covering a wide range of chemical products such as “industrial solvents”, “specialty chemicals”, “polymer materials”,”coating/cleaning chemicals”,”eco-friendly chemicals”etc. This large-scale production capacity enables us to meet both bulk orders (with stable delivery schedules) and urgent small-batch needs,a major advantage over smaller factories with limited output.We also continuously upgrade equipment to expand capacity,ensuring we can support your long-term business growth.

Yes, we,JULANCHEM,specialize in custom chemical production—a core advantage that sets us apart.We support customization in multiple dimensions: formula adjustment (based on your application scenarios, e.g., adjusting solvent purity or additive ratios), specification customization (e.g., 5L/20L/200L packaging for liquid chemicals, 25kg/bag for solid chemicals), and packaging design (with your brand logo or compliance labels). Our minimum order quantity (MOQ) is suitable for both small-batch R&D trials and large-scale production,helping you quickly launch products tailored to market demands.

Our quality control follows a strict 3-step process—incoming inspection, in-process monitoring, and final testing—a key advantage in ensuring consistent product quality. For incoming raw materials, we test 100% of batches for purity and compliance with standards. During production, we sample-check key parameters using advanced testing equipment (e.g., gas chromatography, liquid chromatography).Before delivery,each batch undergoes a full-item test, and we provide a detailed inspection report.This rigorous process ensures our products have a pass rate of over 99.8%, avoiding quality risks for your business.

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Safety is our top priority, and we have built a comprehensive safety management system—an essential advantage for a chemical factory. Measures include: 24/7 real-time monitoring of production areas (with gas detection and fire alarm systems), dedicated storage areas for hazardous materials (compliant with national “Dangerous Chemical Storage Specifications”), and regular safety training for all employees (with 100% participation in safety certification). We also conduct monthly safety drills to ensure rapid response to emergencies. This system has helped us maintain a zero-major-safety-incident record for many years, ensuring stable production and reliable cooperation.

Yes, our packaging fully complies with UN Dangerous Goods Transportation Standards and national “Hazardous Chemical Packaging Regulations”—a critical advantage for cross-regional and international transportation. For liquid chemicals, we use high-quality aluminum drums or HDPE barrels (with leak-proof seals and pressure-resistant designs); for solid chemicals, we use moisture-proof, anti-corrosion composite bags. Each package is labeled with clear safety marks (e.g., hazard symbols, handling instructions) and accompanied by a “Dangerous Goods Transportation Declaration Form”. This ensures smooth customs clearance and safe transportation, reducing your logistics risks.

We provide free samples for most of our regular chemical products (excluding high-value specialty chemicals, where a nominal fee may apply, refundable upon formal order placement)—a customer-friendly advantage to help you verify product quality. The application process is simple: 1. Contact us via email or whatsapp showed on website; 2. Our team confirms your needs within 1 working day; 3. Samples are shipped via DHL,FedEx,UPS,CDEK or our exclusive shipment channel within 3 working days, with tracking numbers provided.This quick, low-cost sample service allows you to test product performance in advance, reducing cooperation risks.

We have a professional technical support team ready to assist you— a key advantage in post-purchase service. You can contact us via: 1. 24/7 technical hotline (86-15251755320); 2. Email (info@julanchem.com); 3. Online chat on WhatsApp/Wechat:86-15251755320. For complex issues (e.g., product compatibility with your production process), our engineers can provide one-on-one video guidance or even on-site support.This timely, professional support ensures smooth product use and minimizes your production downtime.